Shipping Policy
At Hallspatiocovers, we believe a great shopping experience begins with reliable service.
Every order is handled with care — from the moment it’s placed to the moment it arrives at your door.
To keep our jewelry collections accessible while maintaining thoughtful fulfillment, many items are shipped from trusted global fulfillment partners. This allows us to deliver elegant, well-designed pieces with efficient worldwide shipping.
Order Processing & Shipping Fee
Every order is carefully reviewed before shipment to ensure it meets our quality standards.
Processing Time
1–3 business days
Shipping Fee
$5.99 flat rate worldwide
Please Note
During peak seasons, including holidays, promotions, or high order volumes, processing times may extend up to 5 business days.
Estimated Delivery Times
Because our products may ship from global partners, delivery times may vary depending on your location.
United States: 8–15 business days
Canada / UK / Australia: 11–16 business days
Rest of World: 13–18 business days
We appreciate your patience as your order makes its way to you.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
Tracking Updates
Please allow 1–3 business days for tracking information to update after the shipping label is created.
If tracking does not update immediately, your package may already be in transit.
Customs, Duties & Taxes
For international orders, shipments are sent DDU, which means Delivered Duty Unpaid.
This means:
Any customs duties, import taxes, or local fees are the responsibility of the customer
Hallspatiocovers is not responsible for delays caused by customs clearance
Customs fees are generally uncommon for jewelry but may vary by country
Order Changes & Cancellations
Orders are processed quickly to ensure timely delivery.
If you need to update your shipping address or cancel your order, please contact us within 12 hours of placing it.
Email:
support@hallspatiocovers.com
Once processing has begun, we may not be able to modify or cancel the order.
Lost or Damaged Packages
Your satisfaction is important to us.
Damaged Items
If your item arrives damaged:
Please email clear photos within 72 hours of delivery
Our team will review your request and arrange a replacement if necessary
Lost or Stolen Packages
Hallspatiocovers is not responsible for packages that are lost or stolen after being marked as “Delivered.”
If your package cannot be located:
Check with neighbors or household members
Contact the shipping carrier to file a claim
We’re happy to provide tracking details to assist you.
Need Help?
If you have any questions regarding shipping, please contact us:
Email:support@hallspatiocovers.com
Business Name: A & M PROPERTY LLC
Address: 20750 VENTURA BLVD #420, WOODLAND HILLS, CA 91364, United States
Phone: +1 (606) 659-0256